FAQ

1. What is PathanCart?

PathanCart is your trusted online store offering trending and high-quality products at affordable prices. We deliver directly to your doorstep across the USA.

2. Where do you ship?

Currently, we ship across the United States. Soon, we’ll be expanding to more countries.

3. How long will delivery take?

Orders typically take 7–15 business days to arrive, depending on your location and product availability. You will receive a tracking number once your order has been shipped.

4. How can I track my order?

Once your order is processed, you’ll receive an email with a tracking link. You can track your package anytime.

5. What payment methods do you accept?

We accept all major credit/debit cards (Visa, MasterCard, American Express, Discover) and PayPal for secure checkout.

6. What is your return & refund policy?

We offer a 5-day return policy. If you receive a defective or incorrect item, please contact us at support@pathancart.com within 5 days of delivery for a refund or replacement.

7. Do you offer free shipping?

Yes, we offer free standard shipping on select products. Shipping costs (if any) will be shown at checkout.

8. Can I cancel or change my order after placing it?

Orders can only be canceled or modified within 12 hours of purchase. After that, the order is already being processed.

9. Are my payments secure?

Yes ✅ We use SSL encryption and trusted payment gateways to keep your information safe and secure.

10. How do I contact customer support?

You can reach us anytime at support@pathancart.com. Our team will respond within 24 hours.